Dear Ian,
Now that you have finished at ‘819’ I just thought that I would drop you a quick line to express my appreciation for a job very well done in all respects, right from my initial contact phone call to you through to you closing the front door for the last time this week! Having been let down previously by someone else on this project, your help,advice and care throughout has been a welcome refresher to me that real craft tradesmen who take pride in their work still do exist – it’s just a matter of finding them, which is what I did with you!! I think we both agree, the finished result at ‘819’ is absolutely superb, and you have delivered the ‘wow’ factor that the house deserves – this in no small part attributable to your unstinting care and attention to detail. For me the joy now comes of sitting in and appreciating a beautiful interior, for you the satisfaction of a job well done.
With very best regards